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Prunarhof
Prunarhof KG d Ambach Günther & Andergassen Annelies
Marienweg 2, I-39052 Kaltern (BZ)
VAT-No. 02824150219
Tel +39/0471-962025 - Fax +39/0471-962025 - Mobile +39/360692052 - E-mail: info@prunarhof.it

Siganatenhof
Karl Ambach
Marienweg 2a, I-39052 Kaltern (BZ)
VAT-No. 00931560213
Tel +39/0471-962025 - Fax +39/0471-962025 - Mobile +39/360692052 - E-mail: info@siganatenhof.it

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General terms and conditions

Prices
All prices are per apartment and day. They include towels, toiletries, bed linen, heating, water, gas and electricity, final cleaning and all fees and taxes, except local tax. Local tax (January 2018): Siganatenhof: Euro 0.85 per person per day from 14 years; Prunarhof: € 1.60 per person per day from 14 years). Separately charged: Surcharge of 10 euros per day for the dog.

Payment
We accept cash and bank transfer.

Arrival and departure
Your room will be available from 1 pm on day of arrival and must be vacated by 10 am on day of departure.

Booking
Please note: The booking becomes binding upon payment of a deposit for confirmation (booking guarantee) and the sending of the booking confirmation. The deposit will not be refunded if canceled. In addition, the following cancellation conditions apply:
Cancellation conditions according to Art. 1382 ZGB. There is no right of withdrawal within the meaning of the Italian consumer protection code. Nevertheless, we grant you a right of withdrawal to the following cancellation conditions within the meaning of Art. 1382 ZGB: In the event of cancellations by the guest in the period between the 60th day before the agreed date of arrival and the day of arrival itself, the latter is required to pay the following cancellation fees: Cancellation no later than 30 days before the arrival date: 20% of the agreed total price. Cancellation less than 1 day before the arrival date: 50% of the agreed total price, or 100% if we should not be able to rent the apartment. In the case of no-show or in case of early departure, we will charge the entire booking period. Please inform us in time if you can not start your holiday.

Travel cancellation insurance
We recommend you a travel insurance right from the moment you book your stay. As a result, the cancellation fees can be covered and you can look forward to your vacation without any worries. For more information about costs and the conclusion of the cancellation insurance you will find here your travel insurance.

Data protection
In the sense of the GvD Nr. 196/2003 we inform you that your data will be used and stored exclusively for the processing of your reservation and will not be communicated or distributed to third parties. With regard to data processing, you are entitled to all rights under Article 7 of GvD No. 196/2003. The legal owner is Prunarhof KG, Siganatenhof Karl Ambach. For more information on your rights, please visit the Privacy section of our website.

Disclaimers
We endeavor to provide accurate and complete information on this website. However, we assume no liability or guarantee for the topicality, correctness and completeness of the information provided. We reserve the right to make changes without prior notice or amendment to the information provided. The respective offer or the booking confirmation is binding. For content of external links, we accept, despite careful content control, no liability. The content of the linked pages are the sole responsibility of their operators.

Note
Reference is explicitly made to the provisions of Articles 45-67 of the Italian consumer protection code GvD 206/2005.

 

Privacy and data protection

Compliance with the legal information requirements pursuant to the European General Data Protection Regulation (EU GDPR)

This declaration concerns all our guests. We are hereby informing you about the type, scope and purpose of data collection and use of your personal data. The person responsible for data processing is: Prunarhof KG – Ambach Günther and Andergassen Annelies – Siganatenhof – Ambach KArl, who may be contact by the following means: tel. 0471 962025 + email: info@prunarhof.it – info@siganatenhof.it

Pursuant to Art. 13 of the European General Data Protection Regulation, we process the following data:

  • your basic data (first name, surname, address, telephone, email, date of birth, place of birth, language etc.)
  • data contained in your travel documents and identity cards
  • data on payments you have made, EC cards, credit cards and bank cards you hold
  • the period of stay you have requested as well as your preferences associated with your stay

The data are saved, processed and, inasfar as prescribed by law, passed on to third parties (e.g. public authorities, tourist boards) for the purpose of providing our services. Your data are not passed on to third countries.
Should you refuse to release basic data, travel document data and bank data, it will not be possible to fulfil the contractual obligations and accommodate you at our establishment. We do not apply profiling and automated decisions.

The legal basis for data processing is the following:

  • the fulfillment of our pre-contractual and contractual duties towards you
  • your provided consent
  • legal, contractual or other legitimate duties on our part (e.g. documentation regulations and duties concerning accounting, tax and customs law, contracts, registration, or legal disputes)

The duration that data are saved is calculated according to the duration of our business relationhip, the consent provided by you, as well as our duties regarding data storage and legal requirements.

You can ask for your personal data saved by us to be disclosed free of charge at any time. As the party concerned, you can also exercise the right to withdrawal, disclosure, deletion, rectification, restriction and transfer of your personal data, as long as no obligation to store them on our part opposes that right. On exercising your right to withdrawal, all of your data will be irreversibly deleted, as long as no overriding legal requirements are breached.

For further information on your rights as the concerned party, please contact us at info@prunarhof.itinfo@siganatenhof.it
We will be happy to help you. The supervisory authority “Garante per la protezione dei dati personali“ is responsible for complaints: Piazza di Monte Citorio n. 121 00186 ROMA, fax: (+39) 06.69677.3785, telephone: (+39) 06.696771, email: garante@gpdp.it.



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VAT no: IT02824150219 Prunarhof
VAT no: IT00931560213 Siganatenhof

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